The Doctors Technology Office (DTO) supports BC physicians with their in-practice technology needs. Physicians can receive advocacy support and guidance around use of technology in their practices, with a primary focus on Electronic Medical Records (EMR).
Physicians are encouraged to contact the DTO for assistance with major unresolved technical issues such as accessing EMRs from hospitals or facilities, or connecting EMRs and local networks. When a solution to the reported issue cannot be found or resolved in a timely manner through their EMR vendor, physicians can contact DTO, which will work with other partners towards finding a solution on behalf of physicians.
The DTO also investigates new technology and provides solutions to reduce security and performance impacts. For example, the DTO issues bulletins in direct response to technical issues experienced by clinics or the health care sector.
The DTO works directly with physicians and in collaboration with provincial partners (including the Ministry of Health, health authorities, EMR vendors, Health Shared Services BC, and others) to ensure that the needs of physicians are being taken into account in designing and delivering technology solutions for health care in BC.
The DTO is a joint initiative of the General Practice Services Committee and the Specialist Services Committee.
Doctors can contact the DTO - Technology Solutions and Support at 604 638 5841 or dtotechsupport@doctorsofbc.ca.