Panel Development Incentive

The GPSC’s Panel Development Incentive recognizes the additional time and effort that family doctors and their practice teams take to improve the accuracy of panel data and to proactively manage the chronic and preventative care needs of their patient panel.

DOWNLOADABLE TOOLS
Panel Development Incentive

With this incentive, eligible family doctors can receive compensation for committing to and completing the three phases of panel management.

Valued at $6,000, the Panel Development Incentive consists of three payments:

  • Payment 1 ($2,000) can be claimed after eligible family doctors commit to completing all three phases of panel management within 12 months after claiming the incentive.
  • Payment 2 ($1,000) can be claimed after eligible family doctors indicate that they have completed phases one and two of panel management by submitting a copy of their GPSC Panel Management Manual and Workbook.
  • Payment 3 ($3,000) can be claimed after eligible family doctors that indicate they have completed phase three of panel management by submitting a copy of their GPSC Panel Management Manual and Workbook.

Eligible physicians can complete the GPSC Panel Management Manual and Workbook independently, or with PSP in-practice supports, such as coaching and EMR-based tools. If you are interested in accessing these PSP supports, please contact your PSP Regional Support Team.

Eligibility

To be eligible for the Panel Development Incentive, doctors must:

  1. Be a full service family physician* providing longitudinal general practice care to patients in BC.
  2. Be using an EMR system to manage patient information in the clinic where panel management is undertaken.
  3. Demonstrate commitment to the patient medical home by completing the GPSC PMH Assessment in the 12 months prior to claiming the incentive. To request access to the GPSC PMH Assessment, please contact your PSP Regional Support Team
  4. Commit to completing the phases one, two and three of panel management in the 12 months after claiming the incentive. 

Each eligible family doctor can claim the Panel Development Incentive only once. 

Physicians who have already completed some or all of the phases of panel management with PSP support are eligible to receive the incentive, less any sessional payments already claimed for this work through PSP and provided that the incentive eligibility requirements noted above have been met.

* The GPSC defines a “full service family physician” as the family physician who provides continuous comprehensive care to his/her patients and takes responsibility for the coordination of care needs for these patients. Please see the GPSC Preamble for more details.

Claiming Payment

Eligible family doctors must complete and submit an online claim form to request incentive payment. The below claims forms must be submitted in the following sequence:

To demonstrate completion of the three phases of panel management, eligible doctors must upload a copy of their completed GPSC Panel Management Manual and Workbook. Approved incentive payment amounts will be directly deposited from Doctors of BC to the physician’s bank account specified for “Sessional Payments for Collaboratives”. To provide or update your direct deposit banking information with Doctors of BC, please log in here. If you are unable to log in, please call 1-800-665-2262 ext. 5262 or email benefits@doctorsofbc.ca for assistance.

FAQs

Eligibility

Are physicians participating in Alternative Payments Program (APP) eligible for the Panel Development Incentive?
In general, APP physicians are eligible for the Panel Development Incentive provided that they meet all the eligibility requirements of the Panel Development Incentive. However, if physicians are paid by a sessional, service, or salary contract for work specifically covered by the incentive (e.g. to undertake the three phases of management), they are not eligible for the Panel Development Incentive.

I practice family medicine at multiple clinics. Can I claim the Panel Development Incentive more than once?
No. Family doctors are encouraged to manage their patient panels at all of the clinics in which they practice. However, each eligible doctor can claim the Panel Development Incentive only once.

PSP Support

Can I request in-practice assistance from GPSC Practice Support Program (PSP) to help my practice complete phase one to three of panel management?
Yes. In-practice assistance is free of charge and may be subject to availability in your community. PSP can provide in-practice coaching to support physicians and their teams on how to use their EMR, and implement the processes required for the Panel Development Incentive. To learn more, please contact your PSP Regional Support Team.

Can I claim the Panel Development Incentive without PSP in-practice assistance?
Yes. The eligibility requirements of the Panel Development Incentive do not require PSP in-practice assistance. Eligible family doctors must complete and submit the incentive claim forms and upload a copy of their completed GPSC Panel Management Manual and Workbook to demonstrate completion of the phases of panel management. PSP’s Regional Support Teams can provide coaching, support with using simplified EMR reporting tools, and with implementing the processes required for the Panel Development Incentive.

My EMR vendor does not currently support PSP panel management tools. Am I eligible for the Panel Development Incentive?
If your EMR vendor does not have a PSP panel management tool, you are eligible for the Panel Development Incentive; however, you will have to manually complete the phases of panel management. If you are interested in PSP in-practice supports to complete the phases of panel management, please contact your PSP Regional Support Team.

PSP’s EMR-based panel management tools are available on: Med Access, Wolf, Intrahealth, and Osler. A panel management tool for OSCAR is expected to be available late 2018. Some of PSP’s EMR-based panel management tools are only available with certain EMR operating system versions.

GPSC Panel Management Manual and Workbook

I work in a group practice with other physicians. Does each physician in my practice have to submit a completed Panel Management Manual and Workbook of their own to claim payment two and payment three of the Panel Development Incentive?
Although physicians within a group practice may work together to undertake the phases of panel management, each physician must submit a completed Panel Management Manual and Workbook of their own to claim payment two and payment three of the Panel Development Incentive.

When completing and submitting the Panel Management Manual and Workbook and the incentive claim forms, how is my information protected?
The GPSC collects and uses information to support: education; mentoring and quality improvement training; practice supports; ongoing learning and capacity building; development of new programs, services and resources; and evaluation and reporting purposes. Information received will not be shared outside of the GPSC except in aggregate or de-identified form. The GPSC is subject to and complies with the BC Personal Information Protection Act. For more information, contact privacyofficer@doctorsofbc.ca.

Transitioning from Understanding Your Patient Panel

I have already participated (or am currently participating) in PSP’s Understanding Your Patient Panel and I have received sessional payments. Am I eligible for the new Panel Development Incentive?
Yes. If you have already received sessional payments for participating in PSP’s Understanding Your Patient Panel, you will be eligible for the new Panel Development Incentive minus the amount of previous sessional payments provided that you meet the requirements of the Panel Development Incentive.

Does the Panel Development Incentive replace currently available sessional payments for participation in the PSP’s Understanding Your Patient Panel?
On September 11, 2018, PSP’s Understanding Your Patient Panel (UYPP) was formally replaced by panel management. As such, sessional payments for UYPP is no longer available and doctors interested in panel management should claim the Panel Development Incentive if eligible. However, doctors whose participation in UYPP began before September 11, 2018 can claim UYPP sessional payments until March 31, 2019. 

Does the Panel Development Incentive replace PSP sessional payments for GPSC PMH Assessment and other quality improvement (QI) activities?
No, the Panel Development Incentive is in addition to PSP sessional payments for GPSC PMH Assessment and other QI/EMR optimization activities. PSP sessional payments will continue to be available for action planning done through modules, Small Group Learning Sessions, and QI activities involving EMR optimization.

MOAs and Panel Management

Does the Panel Development Incentive include compensation for MOAs and/or other members of the practice team?
Although paid directly to physicians, the Panel Development Incentive is intended to compensate any practice team member for completing the three phases of panel management. In most cases, significant MOA or other staff time is required to implement the tools and workflow processes required to enable panel management. As such, physicians may wish to consider appropriately recognizing MOAs and/or other staff for additional work performed to complete the three phases of panel management.